Before you ask
- Full cases only. We will confirm the case size for your wine when we come back to you.
- 15% off a case special order.
- No payment now. This is a request, not an order. You pay only once a distributor has confirmed the wine is available.
- Every special order is subject to Brett’s approval and to what the shop’s distributors can actually source.
- Collected at the shop, 2690 Broadway.
How it works
- You send this request. No card, no payment.
- We check with the distributor. We email you within 2 business days.
- If it is available, we send you a payment link with the price and the case size.
- You pay in full. Only then do we place the order.
- The wine arrives and we check it before we tell you it is ready.
Tell us the producer, the wine, the vintage and the bottle size, as exactly as you can, and whether a similar bottle would do. The more precise you are, the faster we can tell you whether it is possible.
You are never charged for wine that has not been confirmed. We check with the distributor first. If it is available we send you a payment link with the price and the case size, and you decide then. If it is not, we tell you and nothing happens.
If you change your mind
Special orders are not refundable.
If something arrives damaged
We open and check every special order before we tell you it is ready, so you will not collect a broken bottle. If a bottle arrives damaged, we'll replace it or you won't be charged for it.
Collection
Special orders are collected at the shop, 2690 Broadway, Boulder. The person collecting must show valid photo ID proving they are 21 or older.
Paid orders are held for 6 months from the day we tell you they are ready.